Privacy Policy

—Last updated: July 24, 2026

This Privacy Policy explains how 926 Gothic Road LLC, doing business as Solstice ("Solstice," "we," "us," or "our"), collects, uses, and shares information about you when you visit www.solsticecb.com (the "Site"), submit an inquiry or booking request, or stay at our property in Crested Butte, Colorado (the "Property"). By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

1.1 Information you give us

We collect information you provide directly, most often through our contact form or booking request form.

This may include:

• your first and last name
• your email address and phone number
• requested check-in and check-out dates, number of guests, and room or unit preference
• the content of any message, question, or special request you send us
• information you share by email, text, or phone in the course of planning or completing a stay
• for confirmed reservations, guest names, billing address, and payment information (processed by our payment provider, described in Section 4)

1.2 Information collected automatically

When you visit the Site, our website platform and analytics providers may automatically collect technical information, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, the dates and times of your visits, approximate location derived from your IP address, and your language preference.

1.3 Information from booking platforms and other sources

If you book the Property through a third-party platform such as Airbnb or Vrbo, that platform collects your information under its own privacy policy and shares a limited set of it with us, typically your name, the messaging thread, reservation dates, guest count, and a platform-masked email address or phone number. We receive that information as the host and use it to prepare for and support your stay. We do not receive your full payment card details from these platforms.

We may also receive information from property management software, guest screening or e-signature services, and our channel manager, to the extent we use them to administer reservations.

1.4 Sensitive information

We do not ask for sensitive personal information such as government identification numbers, health information, or financial account numbers through the Site. Please do not include such information in a contact or booking form message.

2. How We Use Information

We use the information we collect to:

• respond to your inquiries and provide the information you request
• evaluate, confirm, and administer reservations, including sending confirmations, rental agreements, arrival instructions, and access codes
• process payments, deposits, refunds, taxes, and applicable fees
• communicate with you before, during, and after your stay about your reservation and the Property
• maintain and improve the Site, our listings, and our guest experience
• detect, prevent, and address fraud, property damage, misuse of the Property, and violations of our Terms and Conditions
• comply with legal obligations, including short-term rental licensing, lodging tax reporting, and record- keeping requirements applicable in Gunnison County and Mount Crested Butte
• send you occasional updates, availability notices, or offers, where you have asked to receive them or
• where otherwise permitted by law (you can opt out at any time)