Terms & Conditions
1.2 Information collected automatically
When you visit the Site, our website platform and analytics providers may automatically collect technical information, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, the dates and times of your visits, approximate location derived from your IP address, and your language preference.
—Last updated: July 24, 2026
These Terms and Conditions (the "Terms") govern your use of www.solsticecb.com (the "Site") and any reservation you make with 926 Gothic Road LLC, doing business as Solstice ("Solstice," "we," "us," or "our"), for our short-term rental property in Crested Butte, Colorado (the "Property").
These Terms are not the only agreement that will apply to your stay. Every reservation booked directly with us also requires a separate signed Rental Agreement, described in Section 5.6.
Please read Sections 10 through 14 carefully. They include an assumption of risk, a release, disclaimers, and limitations on our liability that affect your legal rights.
1. Acceptance of These Terms
By accessing the Site, submitting an inquiry or booking request, or staying at the Property, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site or book the Property. If you book on behalf of others, you agree to these Terms for yourself and on behalf of every member of your party, and you remain responsible for their conduct.
2. How We Use Information
Solstice is a privately owned, professionally managed single-family residence offered as a short-term rental. The Property is a three-bedroom, three bathroom home with a maximum occupancy of eight guests. It is licensed and operated in accordance with the short-term rental requirements of Gunnison County and the Town of Mt. Crested Butte. We are not a hotel, and no on-site staff is present during your stay. Photographs, floor plans, square footage, amenity lists, and descriptions on the Site are provided in good faith and are intended to be accurate. Furnishings, decor, and amenities may change, and seasonal conditions (including snow depth, road access, wildflower bloom, and trail and lift operating status) are outside our control and are not guaranteed.
3. Use of the Site
We grant you a limited, revocable, non-exclusive license to access the Site for your personal, non-commercial use in planning or making a stay. You agree not to:
- use the Site for any unlawful purpose or in violation of these Terms
- copy, scrape, mirror, frame, or republish any part of the Site or its content without our written permission
- submit false, misleading, or fraudulent inquiries, bookings, or payment information
- attempt to gain unauthorized access to the Site, our accounts, or our systems, or interfere with the Site's operation
- use any automated system to access the Site in a manner that sends more requests than a human could reasonably produce
- We may suspend or terminate your access to the Site, and may decline or cancel a booking request, at our discretion where we believe these Terms have been violated.
4. Intellectual Property
The Site and its contents, including the Solstice name and logo, text, photography, video, layout, and design, are owned by us or our licensors and are protected by copyright, trademark, and other laws. You may not use our marks or reproduce our photography or copy for any commercial purpose, including in listings, advertisements, or social media promotions, without our prior written consent. Personal, non-commercial sharing of a link to the Site is welcome.
If you send us photographs, reviews, or other content about your stay, you grant us a non-exclusive, royalty- free, worldwide license to use, reproduce, and display that content in our marketing, with attribution to your first name where practical. You can withdraw that permission by emailing us.
5. Reservations and Booking
5.1 Inquiries and direct bookings
Submitting the booking form on the Site is a request, not a confirmed reservation. A direct reservation is confirmed only when all three of the following have occurred: we have sent you a written booking confirmation, you have signed our Rental Agreement, and your required payment has been successfully processed. Until all three are complete, the dates remain available to others and quoted rates may change.
5.2 Bookings through third-party platforms
The Property may also be listed on Airbnb, Vrbo, or similar platforms. If you book through one of those platforms, your reservation is subject to that platform's booking, payment, cancellation, and dispute policies, together with any house rules and rental agreement we provide. Where the platform's cancellation policy conflicts with Section 6 below, the platform's policy governs that reservation. These Terms continue to apply to your use of the Site and, to the extent not inconsistent with the platform's terms, to your stay at the Property.
5.3 Rates, taxes, and fees
Rates are quoted in U.S. dollars and vary by season, length of stay, day of week, and demand. Your confirmation will itemize the nightly rate, cleaning fee, and all applicable state, county, and municipal sales and lodging taxes and any short-term rental assessments. Rates displayed on the Site are subject to change until a reservation is confirmed. Obvious pricing errors do not bind us, and if one occurs we will notify you promptly and offer to honor the corrected rate or cancel the booking with a full refund.
5.4 Payment
For direct bookings, unless your confirmation states otherwise, fifty percent of the total is due at the time of booking to secure the dates, and the balance is due thirty days before arrival. Reservations made within thirty days of arrival are payable in full at the time of booking. If a balance payment is not received when due, we may treat the reservation as cancelled under Section 6. Payments are processed by a third-party payment provider; we do not store full card numbers.
5.5 Minimum stay, age, and identification
Minimum stay requirements vary by season and are shown at booking. The person making the reservation must be at least 25 years old, must be a member of the occupying party, and must be present for the duration of the stay. We require a government-issued photo ID and a signed Rental Agreement before releasing access instructions or entry codes.
5.6 Separate Rental Agreement
All direct reservations require a separate written rental agreement (the "Rental Agreement"), which we will send to you for electronic signature after we accept your booking request. The Rental Agreement sets out the specific terms of your stay, including the named guests occupying the Property, arrival and departure dates, the payment schedule, the cancellation terms, the house rules, your authorization for damage and incidental charges, and an assumption of risk and release. The Rental Agreement must be signed by the reserving guest, who must be at least 25 years old, and returned within the time stated in your booking confirmation. If we do not receive a signed Rental Agreement within that period, we may release the dates and treat the reservation as cancelled, and any deposit will be handled under Section 6. We are not obligated to provide access to the Property, including entry codes or keys, before the Rental Agreement is signed and all required payments have cleared. These Terms and the Rental Agreement are intended to be read together. Where a signed Rental Agreement conflicts with these Terms, the Rental Agreement controls for that reservation. Where the Rental Agreement is silent, these Terms apply. Reservations made through Airbnb, Vrbo, or a similar platform are governed by that platform's booking process. For those reservations we may provide house rules, a guest registration form, or a supplemental agreement to the extent the platform permits, and the platform's terms govern where they conflict.
6. Cancellation, Changes, and Refunds
Guests may cancel a direct reservation more than 30 days before the scheduled check-in date and receive a full refund of all amounts paid. Cancellations made 30 days or fewer before check-in are non-refundable, and no refund or credit will be issued.
The following also apply:
- Notice: Cancellations must be sent in writing to info@solsticecb.com. The cancellation is effective on the date we receive your written notice. The 30-day window is measured in Mountain Time from the scheduled check-in date.
- Early departure and no-shows: Early departure, late arrival, or a no-show does not entitle you to a refund or credit of any portion of the reservation.
- Date changes: Requests to change dates are treated as a cancellation and rebooking, and are subject to the policy above. We will accommodate date changes at our discretion and subject to availability, but we are not obligated to do so.
- If we cancel: If we must cancel your reservation for any reason within our control, we will refund all amounts you have paid in full. That refund is our entire liability for the cancellation, and we are not responsible for airfare, lift tickets, rental cars, or other third-party costs.
- Travel insurance: Because cancellations inside 30 days are non-refundable, we strongly recommend purchasing travel insurance, including "cancel for any reason" coverage, to protect against illness, injury, weather, flight disruption, road closures, family emergencies, and changes in resort or trail operations.
- Conditions beyond our control: Snow conditions, lift or trail closures, weather, road closures, fires, smoke, and similar conditions are not grounds for a refund. See also Section 15.
Reservations made through Airbnb, Vrbo, or another platform are governed by that platform's cancellation policy as described in Section 5.2.
7. Occupancy and House Rules
The following rules apply to every guest and visitor. They exist to protect the home, our neighbors, and our short-term rental license. Your Rental Agreement may add to or refine these rules, and in the event of a conflict the Rental Agreement controls.
- Occupancy: Maximum eight overnight guests. All overnight guests must be named on the reservation. Exceeding the stated occupancy is a material breach and grounds for immediate termination of the stay without refund.
- No parties or events: No parties, events, weddings, receptions, commercial photography, or filming without our prior written consent. The home is a residence in a residential neighborhood.
- Quiet hours: Quiet hours are 10:00 p.m. to 8:00 a.m. Outdoor noise, music, and deck use must be kept neighborly at all times. The Property may use exterior noise-level monitoring, which measures decibel levels only and does not record audio.
- No smoking: Smoking, vaping, and cannabis use of any kind are prohibited inside the home and in the garage. Violations incur a remediation charge of at least $500 plus the actual cost of cleaning and lost bookings.
- Pets: Pets are not permitted atonly with prior written approval and payment of the Property under any circumstancesapplicable pet fee. Bringing Unapproved pets incur a pet is a material breachcleaning charge and grounds for immediate termination ofmay end the stay without refund, and incurs a cleaning and remediation charge plus. Pets may not be left unattended in the actual cost of cleaning and lost bookingshome.
- No subletting: Subletting, reassigning, or listing the Property or any part of it on any platform is prohibited.
- Keys and access: Access codes and keys are for your party only and may not be shared. Please report a lost key or a security concern immediately.
- Winter care: Please remove ski boots and snow gear in the garage, use the dedicated gear-drying areas and ski racks, and do not adjust radiant floor settings beyond ranges posted in the home. Do not use exterior water spigots in freezing conditions.
- Fireplace: Use the fireplace only as instructed in the house manual, never leave it unattended, and never place items on or near it. Do not dispose of ashes indoors.
- Parking: The heated garage is provided for guest vehicles. Park only in designated spaces. On-street parking is restricted in winter for snow removal, and vehicles parked in violation may be ticketed or towed at your expense.
- Trash and wildlife: Please follow the sorting and bear-resistant storage instructions in the home.Trash bins must be kept in the garage at all times except on the designated collection days identified in the house manual, when they should be taken to the curb for pickup and returned to the garage afterward. Trash is not collected on any other day. Crested Butte is bear country, and improperly stored trash creates a hazard and may result in a municipal fine charged to you.
- Prohibited items: Firearms, fireworks, open flames outside of designated fixtures, candles, drones, and space heaters are not permitted at the Property.
- Departure: Please leave the home reasonably tidy: dishes run, trash bagged and stored, and furniture returned to place. Normal cleaning is covered by the cleaning fee.
8. Check-In, Check-Out, and Access
Check-in is at 4:00 p.m. and check-out is at 10:00 a.m. Mountain Time unless we confirm otherwise in writing. Early check-in and late check-out may be available on request and are never guaranteed. Late departure without prior approval may result in a charge equal to one additional night.
We, our property manager, and our vendors may enter the Property during your stay to address maintenance or safety issues, to respond to a suspected violation of these Terms, or in an emergency. Except in an emergency, we will give you reasonable advance notice.
9. Damage, Security Deposit, and Charges
You are responsible for the Property and its contents during your stay, and for any loss or damage caused by you, your guests, or your invitees beyond normal wear and tear. This includes damage from moisture, pets, unauthorized smoking, misuse of appliances or the fireplace, blocked or frozen plumbing, and lost keys or remotes.
We may require a refundable security deposit, a damage protection plan, or a card on file, as stated in your confirmation. You authorize us to charge that card for: unpaid balances, damage or loss, excessive cleaning, unauthorized pets, unauthorized or occupants, smoking remediation, missing items, municipal fines caused by your stay, and unapproved late departure. We will provide documentation of any charge and will apply it only to actual, substantiated costs. Charges may exceed the deposit amount where actual costs are higher. Please report any damage or malfunction promptly. Prompt reporting is nearly always to your benefit.
10. Assumption of Risk and Release
The Property sits at high elevation in the Elk Mountains of Colorado, in a remote alpine environment. You acknowledge and voluntarily accept the risks inherent in that setting, including:
• altitude illness, dehydration, sun and cold exposure, and reduced physical capacity at elevation
• skiing, snowboarding, and other snow sports, which involve inherent dangers and risks as described in the Colorado Ski Safety Act, C.R.S. 33-44-101 and following
• hiking, trail running, mountain biking, climbing, off-road and backcountry driving, and water activities, whether or not they begin at the Property
• avalanche and snow-slide terrain, ice, snow-loaded roofs and eaves, falling snow and icicles, and slippery decks, walkways, stairs, and driveways
• wildlife encounters, including bears, moose, and mountain lions
• use of the home gym and any exercise equipment, the fireplace, and any hot tub or spa, all of which you use at your own risk
• weather, wildfire and smoke, storms, power and utility interruptions, water outages, road closures, and limited or delayed emergency response in a remote mountain community
You are responsible for supervising minors and any person in your party who requires supervision at all times, including around stairs, decks, water features, exercise equipment, the fireplace, and the driveway and garage.
To the fullest extent permitted by Colorado law, you release and agree not to sue Solstice, 926 Gothic Road LLC, and their owners, members, managers, employees, agents, property managers, and vendors for injury, illness, death, or property loss arising out of the risks described above or out of your use of the Property and its amenities, except to the extent caused by our gross negligence or willful misconduct. This release does not waive any right that cannot be waived under applicable law, and nothing in these Terms limits liability for fraud or for a claim that Colorado law prohibits releasing in advance.
11. Disclaimers
The Site and the Property are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, habitability beyond that required by law, and non infringement. We do not warrant that the Site will be uninterrupted or error free, that descriptions or availability information are free of error, or that the Property or its amenities will be free of interruption.
Recommendations on the Site or in the house manual for trails, restaurants, guides, outfitters, shuttles, and other local businesses are offered as a courtesy. We do not operate, endorse, supervise, or insure them, and we are not responsible for their acts, omissions, availability, or pricing. You engage them at your own risk and on their terms.
Temporary loss of amenities such as internet, television, a specific appliance, the hot tub, or air conditioning is not grounds for a refund. We will make reasonable efforts to restore service promptly, but replacement parts and skilled trades can take time in a remote mountain town.
12. Limitation of Liability
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost enjoyment, lost vacation time, or the cost of substitute accommodations, airfare, lift tickets, rentals, or activities, arising out of or relating to the Site, a reservation, or your stay, whether based in contract, tort, warranty, statute, or any other theory, and whether or not we were advised of the possibility of those damages.
Our total aggregate liability for all claims relating to the Site, a reservation, or a stay will not exceed the total amount you actually paid to us for the reservation at issue.
Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. In that case, our liability is limited to the greatest extent permitted by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless Solstice, 926 Gothic Road LLC, and their owners, members, managers, employees, agents, property managers, and vendors from and against any claim, demand, loss, liability, fine, penalty, damage, or expense, including reasonable attorneys' fees, arising out of your use of the Site or the Property, your breach of these Terms or the Rental Agreement, any act or omission of a member of your party or your invitees, or any violation of law, ordinance, homeowners association rule, or short-term rental regulation during your stay.
14. Termination of a Stay
We may terminate a stay immediately and require your party to vacate, without refund, for exceeding maximum occupancy, hosting a party or event, bringing a pet unauthorized pets, smoking indoors, repeated or serious noise violations, damage to the Property, unlawful activity, threatening or abusive conduct toward neighbors, vendors, or staff, or any other material breach of these Terms or the Rental Agreement. In that circumstance you remain responsible for damage, cleaning, and any fines resulting from your stay.
15. Force Majeure
Neither party is liable for failure to perform caused by events beyond its reasonable control, including fire, wildfire and smoke, flood, avalanche, extreme weather, earthquake, road or highway closure, utility or internet failure, water or sewer failure, epidemic or pandemic, government order or travel restriction, labor disruption, or acts of war or terrorism. If such an event makes the Property uninhabitable or legally unavailable for your dates, we will offer, at your choice, alternative dates subject to availability or a refund of amounts paid for the affected nights. That is our entire obligation in these circumstances. Events that make travel inconvenient, or that affect resort, lift, or trail operations, without rendering the Property uninhabitable, do not trigger this section.
16. Governing Law and Venue
These Terms and any dispute arising out of the Site, a reservation, or a stay are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. You and we agree that the exclusive venue for any action is the state or federal courts located in Gunnison County, Colorado, or the District of Colorado, and each party consents to personal jurisdiction there.
Before filing any action, you agree to contact us at info@solsticecb.com and give us thirty days to resolve the matter informally. Most issues are resolved this way. If a dispute proceeds, the prevailing party is entitled to recover its reasonable attorneys' fees and costs to the extent permitted by law.
17. Changes to These Terms
We may update these Terms at any time by posting a revised version on the Site with a new "Last updated" date. Changes apply to Site use going forward and to reservations made after the change. The version in effect when you booked governs that reservation, together with your Rental Agreement.
18. General
If any provision of these Terms is held unenforceable, the rest remain in effect and the unenforceable provision will be limited or reformed to the minimum extent necessary. Our failure to enforce any provision is not a waiver of it. You may not assign or transfer your reservation or your rights under these Terms without our written consent. These Terms, together with our Privacy Policy and the Rental Agreement and booking confirmation we issue, constitute the entire agreement between you and us regarding the Site and your stay. Where a signed Rental Agreement conflicts with these Terms, the Rental Agreement controls, as provided in Section 5.6.
19. Contact
926 Gothic Road LLC, d/b/a Solstice
Email: info@solsticecb.com
Phone: (617) 584-1448
Mailing address: 6708 Zuni St, Denver, CO 80221
Website: www.solsticecb.com