Terms & Conditions

These Terms and Conditions (the "Terms") govern your use of www.solsticecb.com (the "Site") and any reservation you make with 926 Gothic Road LLC, doing business as Solstice ("Solstice," "we," "us," or "our"), for our short-term rental property in Crested Butte, Colorado (the "Property").

These Terms are not the only agreement that will apply to your stay. Every reservation booked directly with us also requires a separate signed Rental Agreement, described in Section 5.6.

Please read Sections 10 through 14 carefully. They include an assumption of risk, a release, disclaimers, and limitations on our liability that affect your legal rights.

Solstice is a privately owned, professionally managed single-family residence offered as a short-term rental. The Property is a three-bedroom, three bathroom home with a maximum occupancy of eight guests. It is licensed and operated in accordance with the short-term rental requirements of Gunnison County and the Town of Mt. Crested Butte. We are not a hotel, and no on-site staff is present during your stay.

Photographs, floor plans, square footage, amenity lists, and descriptions on the Site are provided in good faith and are intended to be accurate. Furnishings, decor, and amenities may change, and seasonal conditions (including snow depth, road access, wildflower bloom, and trail and lift operating status) are outside our control and are not guaranteed.

We grant you a limited, revocable, non-exclusive license to access the Site for your personal, non- commercial use in planning or making a stay. You agree not to:

use the Site for any unlawful purpose or in violation of these Terms
copy, scrape, mirror, frame, or republish any part of the Site or its content without our written permission
submit false, misleading, or fraudulent inquiries, bookings, or payment information
attempt to gain unauthorized access to the Site, our accounts, or our systems, or interfere with the Site's operation
use any automated system to access the Site in a manner that sends more requests than a human could reasonably produce

We may suspend or terminate your access to the Site, and may decline or cancel a booking request, at our

discretion where we believe these Terms have been violated.

The Site and its contents, including the Solstice name and logo, text, photography, video, layout, and design, are owned by us or our licensors and are protected by copyright, trademark, and other laws. You may not use our marks or reproduce our photography or copy for any commercial purpose, including in listings, advertisements, or social media promotions, without our prior written consent. Personal, non-commercial sharing of a link to the Site is welcome.

If you send us photographs, reviews, or other content about your stay, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in our marketing, with attribution to your first name where practical. You can withdraw that permission by emailing us.

The Property may also be listed on Airbnb, Vrbo, or similar platforms. If you book through one of those platforms, your reservation is subject to that platform's booking, payment, cancellation, and dispute policies, together with any house rules and rental agreement we provide. Where the platform's cancellation policy conflicts with Section 6 below, the platform's policy governs that reservation. These Terms continue to apply to your use of the Site and, to the extent not inconsistent with the platform's terms, to your stay at the Property.

Rates are quoted in U.S. dollars and vary by season, length of stay, day of week, and demand. Your confirmation will itemize the nightly rate, the cleaning fee, all applicable state, county, special district, and municipal sales, lodging, excise, and marketing district taxes, and any booking channel fee. Rates displayed on the Site are subject to change until a reservation is confirmed. Obvious pricing errors do not bind us, and if one occurs we will notify you promptly and offer to honor the corrected rate or cancel the booking with a full refund.

All direct reservations require a separate written rental agreement (the "Rental Agreement"), which we will send to you for electronic signature after we accept your booking request. The Rental Agreement sets out the specific terms of your stay, including the name of the reserving guest and the total number of occupants, arrival and departure dates, the total reservation charges, the cancellation terms, the house rules, the credit card preauthorization hold described in Section 9, your authorization for damage and incidental charges, and an assumption of risk and release.

The Rental Agreement must be signed by the reserving guest, who must be at least 25 years old, and returned within the time stated in your booking confirmation. If we do not receive a signed Rental Agreement within that period, we may release the dates and treat the reservation as cancelled, and any deposit will be handled under Section 6. We are not obligated to provide access to the Property, including entry codes or keys, before the Rental Agreement is signed and all required payments have cleared.

These Terms and the Rental Agreement are intended to be read together. Where a signed Rental Agreement conflicts with these Terms, the Rental Agreement controls for that reservation. Where the Rental Agreement is silent, these Terms apply.

Reservations made through Airbnb, Vrbo, or a similar platform are governed by that platform's booking process. For those reservations we may provide house rules, a guest registration form, or a supplemental agreement to the extent the platform permits, and the platform's terms govern where they conflict.

Guests may cancel a direct reservation more than 30 days before the scheduled check-in date and receive a refund of all amounts paid, less a non-refundable payment processing cost recovery of no more than 3.1% of the total reservation charges if you paid by credit card, or no more than $5 if you paid by ACH bank transfer. Cancellations made 30 days or fewer before check-in are non-refundable, and no refund or credit will be issued.

The following also apply:

Notice: Cancellations must be sent in writing to info@solsticecb.com. The cancellation is effective on the date we receive your written notice. The 30-day window is measured in Mountain Time from the scheduled check-in date.
Early departure and no-shows: Early departure, late arrival, or a no-show does not entitle you to a refund or credit of any portion of the reservation.
Date changes: Requests to change dates are treated as a cancellation and rebooking, and are subject to the policy above. We will accommodate date changes at our discretion and subject to availability, but we are not obligated to do so.
If we cancel: If we must cancel your reservation for any reason within our reasonable control, we will refund all amounts you have paid in full. That refund is our entire liability for the cancellation, and we are not responsible for airfare, lift tickets, rental cars, or other third-party costs.
Travel insurance: Because cancellations inside 30 days are non-refundable, we strongly recommend purchasing travel insurance, including "cancel for any reason" coverage, to protect against illness, injury, weather, flight disruption, road closures, family emergencies, and changes in resort or trail operations.
Conditions beyond our control: Snow conditions, lift or trail closures, weather, road closures, fires, smoke, and similar conditions are not grounds for a refund. See also Section 15

Reservations made through Airbnb, Vrbo, or another platform are governed by that platform's cancellation policy as described in Section 5.2.

The following rules apply to every guest and visitor. They exist to protect the home, our neighbors, and our short-term rental license. Your Rental Agreement may add to or refine these rules, and in the event of a conflict the Rental Agreement controls.

Occupancy: Maximum eight overnight guests, which corresponds to the maximum pillow count approved under our short-term rental license. The reserving guest must state the total number of overnight guests on the reservation; we do not require the names of the other members of your party. The reserving guest must be at least 25 years old, must be one of the overnight guests, and must be present at the Property throughout the stay. Exceeding the stated occupancy is a material breach and grounds for immediate termination of the stay without refund.
No parties or events: No parties, events, weddings, receptions, commercial photography, or filming without our prior written consent. The home is a residence in a residential neighborhood.
Quiet hours: Quiet hours are 10:00 p.m. to 8:00 a.m. Outdoor noise, music, and deck use must be kept neighborly at all times.
No smoking: Smoking, vaping, and cannabis use of any kind are prohibited inside the home, in the garage, and within 100 feet of the home. Violations incur a remediation charge of at least $500 plus the actual cost of cleaning and lost bookings.
Pets: Pets are not permitted at the Property under any circumstances. Bringing a pet is a material breach and grounds for immediate termination of the stay without refund, and incurs a cleaning and remediation charge plus the actual cost of cleaning and lost bookings.
No subletting: Subletting, reassigning, or listing the Property or any part of it on any platform is prohibited.
Keys and access: Access codes and keys are for your party only and may not be shared. Please report a lost key or a security concern immediately.
Cameras and monitoring: Two exterior-facing security cameras are in operation, one with a view of the driveway and one with a view of the front door. They record video and are capable of capturing audio at those exterior locations. There are no cameras, microphones, or other recording devices inside the home, and no camera is directed at any interior space. The reserving guest is responsible for informing everyone in the party, and any visitor, of these cameras and of their audio capability. Disabling, obstructing, covering, relocating, or tampering with a camera, the alarm system, a smoke or carbon monoxide detector, or a sprinkler head is a material breach.
Winter care: Please remove ski boots and snow gear in the garage, use the dedicated gear-drying areas and ski racks. Do not use exterior water spigots in freezing conditions.
Fireplace: Use the fireplace only as instructed in the house manual, never leave it unattended, and never place items on or near it.
Parking: The heated garage is provided for guest vehicles. Park only in designated spaces. On-street parking is restricted in winter for snow removal, and vehicles parked in violation may be ticketed or towed at your expense.
Trash and wildlife: Trash and recycling receptacles are kept in the garage, with the garage door closed except when in use. When the kitchen bins are full, please empty them into the receptacles in the garage. Never leave trash, coolers, food, or scented items outside, on a deck, or in an open garage. The one exception is collection day: on a collection day designated by the Town of Mt. Crested Butte or the applicable waste hauler, you may place the wildlife-resistant receptacles at the curb no earlier than 6:00 a.m. and must return them to the garage no later than 7:00 p.m. that same day. Trash is not collected on any other day. Crested Butte is bear country, and improperly stored trash creates a hazard and may result in a municipal fine charged to you.
Prohibited items: Firearms, fireworks, open flames outside of designated fixtures, candles, drones, charcoal grills, and portable space heaters are not permitted at the Property.
Departure: Please leave the home reasonably tidy: dishes run, trash bagged and stored. Normal cleaning is covered by the cleaning fee.

Check-in is at 4:00 p.m. and check-out is at 10:00 a.m. Mountain Time unless we confirm otherwise in writing. Early check-in and late check-out may be available on request and are never guaranteed. Late departure without prior approval will result in a charge equal to 200% of the nightly rate for each day or partial day of occupancy, plus any additional damages we incur, including amounts owed to an incoming guest displaced as a result.

We, our property manager, and our vendors may enter the Property during your stay to address maintenance or safety issues, to respond to a suspected violation of these Terms, or in an emergency. Except in an emergency, we will give you at least 24 hours advance notice.

You are responsible for the Property and its contents during your stay, and for any loss or damage caused by you, your guests, or your invitees beyond normal wear and tear. This includes damage from moisture, pets, unauthorized smoking, misuse of appliances or the fireplace, blocked or frozen plumbing, and lost keys or remotes.

We do not require a refundable security or damage deposit. Instead, as a condition of occupancy we require a valid credit card in the reserving guest's name, which we keep on file through our payment processor for the duration of your stay and for 60 days afterward, and on which we place a preauthorization hold of $1,500. The hold is placed no earlier than seven days before check-in and is released, to the extent not converted into a charge, within seven days after check-out. A preauthorization hold is an authorization against the available credit on your card. It is not a payment, a charge, or a security deposit, and we neither collect nor hold any of your funds by reason of it. Please make sure the card has at least $1,500 of available credit when the hold is placed and remains valid through the seventh day after check-out. The time your card issuer takes to restore your available credit after release is outside our control. You authorize us to charge that card for: unpaid balances, damage or loss, excessive cleaning, pets, unauthorized occupants, smoking remediation, missing items, municipal fines caused by your stay, and unapproved late departure. We will provide documentation of any charge and will apply it only to actual, substantiated costs. Charges are not limited to the amount of the hold, and you remain responsible for any amount owed that exceeds what we are able to charge to the card. We do not store full payment card numbers. Please report any damage or malfunction promptly. Prompt reporting is nearly always to your benefit.

The Property sits at high elevation in the Elk Mountains of Colorado, in a remote alpine environment. You acknowledge and voluntarily accept the risks inherent in that setting, including:

• altitude illness, dehydration, sun and cold exposure, and reduced physical capacity at elevation

• skiing, snowboarding, and other snow sports, which involve inherent dangers and risks as described in the Colorado Ski Safety Act, C.R.S. 33-44-101 and following

• hiking, trail running, mountain biking, climbing, off-road and backcountry driving, and water activities, whether or not they begin at the Property

• avalanche and snow-slide terrain, ice, snow-loaded roofs and eaves, falling snow and icicles, and slippery decks, walkways, stairs, and driveways

• wildlife encounters, including bears, moose, and mountain lions

• use of the home gym and any exercise equipment, the fireplace, all of which you use at your own risk

• weather, wildfire and smoke, storms, power and utility interruptions, water outages, road closures, and limited or delayed emergency response in a remote mountain community

You are responsible for supervising minors and any person in your party who requires supervision at all times, including around stairs, decks, water features, exercise equipment, the fireplace, and the driveway and garage.

To the fullest extent permitted by Colorado law, you release and agree not to sue Solstice, 926 Gothic Road LLC, and their owners, members, managers, employees, agents, property managers, and vendors for injury, illness, death, or property loss arising out of the risks described above or out of your use of the Property and its amenities, except to the extent caused by our gross negligence or willful and wanton conduct. This release does not waive any right that cannot be waived under applicable law, and nothing in these Terms limits liability for fraud, waives the warranty of habitability, or affects a claim that Colorado law prohibits releasing in advance.

The Site and the Property are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, habitability beyond that required by law, and non infringement. We do not warrant that the Site will be uninterrupted or error free, that descriptions or availability information are free of error, or that the Property or its amenities will be free of interruption.

Recommendations on the Site or in the house manual for trails, restaurants, guides, outfitters, shuttles, and other local businesses are offered as a courtesy. We do not operate, endorse, supervise, or insure them, and we are not responsible for their acts, omissions, availability, or pricing. You engage them at your own risk and on their terms.

Temporary loss of amenities such as internet, television, a specific appliance, or air conditioning is not grounds for a refund. We will make reasonable efforts to restore service promptly, but replacement parts and skilled trades can take time in a remote mountain town.

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost enjoyment, lost vacation time, or the cost of substitute accommodations, airfare, lift tickets, rentals, or activities, arising out of or relating to the Site, a reservation, or your stay, whether based in contract, tort, warranty, statute, or any other theory, and whether or not we were advised of the possibility of those damages.

Our total aggregate liability for all claims relating to the Site, a reservation, or a stay will not exceed the total amount actually paid for the reservation at issue.

Some jurisdictions do not allow certain exclusions or limitations, so parts of this section may not apply to you. In that case, our liability is limited to the greatest extent permitted by law.

You agree to indemnify, defend, and hold harmless Solstice, 926 Gothic Road LLC, and their owners, members, managers, employees, agents, property managers, and vendors from and against any claim, demand, loss, liability, fine, penalty, damage, or expense, including reasonable attorneys' fees, arising out of your use of the Site or the Property, your breach of these Terms or the Rental Agreement, any act or omission of a member of your party or your invitees, or any violation of law, ordinance, homeowners association rule, or short-term rental regulation during your stay.

We may terminate a stay immediately and require your party to vacate, without refund, for exceeding maximum occupancy, hosting a party or event, bringing a pet, smoking indoors, repeated or serious noise violations, damage to the Property that threatens its condition or safety, unlawful activity, threatening or abusive conduct toward neighbors, vendors, or staff, or any other material breach of these Terms or the Rental Agreement that you do not cure within three days after we give you notice of it. The grounds specifically listed above may be acted on immediately and without any cure period, as provided in the Rental Agreement. In that circumstance you remain responsible for damage, cleaning, and any fines resulting from your stay.

Neither party is liable for failure to perform caused by events beyond its reasonable control, including fire, wildfire and smoke, flood, avalanche, extreme weather, earthquake, road or highway closure, utility or internet failure, water or sewer failure, epidemic or pandemic, government order or travel restriction, labor disruption, or acts of war or terrorism. If such an event makes the Property uninhabitable or legally unavailable for your dates, we will offer, at your choice, alternative dates subject to availability or a refund of amounts paid for the affected nights. That is our entire obligation in these circumstances. Events that make travel inconvenient, or that affect resort, lift, or trail operations, without rendering the Property uninhabitable, do not trigger this section.

These Terms and any dispute arising out of the Site, a reservation, or a stay are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. You and we agree that the exclusive venue for any action is the state or federal courts located in Gunnison County, Colorado, or the District of Colorado, and each party consents to personal jurisdiction there.

Before filing any action, you agree to contact us at info@solsticecb.com and give us thirty days to resolve the matter informally. Most issues are resolved this way. If a dispute proceeds, the prevailing party is entitled to recover its reasonable attorneys' fees and costs to the extent permitted by law.

If any provision of these Terms is held unenforceable, the rest remain in effect and the unenforceable provision will be limited or reformed to the minimum extent necessary. Our failure to enforce any provision is not a waiver of it. You may not assign or transfer your reservation or your rights under these Terms without our written consent. These Terms, together with our Privacy Policy and the Rental Agreement and booking confirmation we issue, constitute the entire agreement between you and us regarding the Site and your stay. Where a signed Rental Agreement conflicts with these Terms, the Rental Agreement controls, as provided in Section 5.6.

Solstice

Solstice

Looking forward to your stay!

1.2 Information collected automatically

1. Acceptance of These Terms

2. About the Property

3. Use of the Site

4. Intellectual Property

5. Reservations and Booking

5.1 Inquiries and direct bookings

5.2 Bookings through third-party platforms

5.3 Rates, taxes, and fees

5.4 Payment

5.5 Minimum stay, age, and identification

5.6 Separate Rental Agreement

6. Cancellation, Changes, and Refunds

7. Occupancy and House Rules

8. Check-In, Check-Out, and Access

9. Damage, Card Authorization, and Charges

10. Assumption of Risk and Release

11. Disclaimers

12. Limitation of Liability

13. Indemnification

14. Termination of a Stay

15. Force Majeure

16. Governing Law and Venue

17. Changes to These Terms

18. General

19. Contact

Solstice

Explore

Experience

Contact Us